Grand Sapphire Banqueting & Hotel - Croydon

Daniel R.

Das Hotel liegt in einem schmutzigen Industriegebiet und hat seine besten Tage hinter sich. Es müssten dringend Sanierungen vorgenommen werden. Zum Beispiel waren die Teppiche in den Etagen fleckig und es roch muffig. Vor allem aber ist das Hotel eine Hochzeitsfabrik für verschiedene asiatische und arabische Ethnien. Das sind dann locker 200 Personen die bis um 0300 Uhr Party machen, Feuerwerk zünden und auf dem Flur grölen. Nachtruhe absolut unmöglich. Das Frühstück ist eine Box die in der Mikrowelle aufgewärmt wird und an der Lobby abgeholt werden muss. Essen auf dem Zimmer, aber nur 1 Stuhl und kein Esstisch, also auf dem Bett essen. Sehr unangenehm und es roch auch dementsprechend in den Fluren, weil überall im Zimmer gegessen wurde. Das Personal war sehr freundlich und hilfsbereit.auch die Putzfrau machte soweit einen guten Job. Darum 2 Sterne und nicht nur 1.

Marius

Sauber, gut eingerichtet, leider nur Take Away Frühstück, kein Frühstücksraum vorhanden.

Abdul Jalil

Wunder schöne Halle und das Essen war toll.

Willy de Roode

Sehr, sehr groß. Gut organisiert.

Thomas Letzel

Laila Lae

I recently held my wedding at Grand Sapphire Banqueting, and I cannot express enough how incredible the experience was. From start to finish, the staff went above and beyond to ensure that every detail was perfect.

The venue itself is stunning, with elegant decor and ample space for our guests. The team was attentive and professional, making the planning process seamless. They listened to our vision and executed it flawlessly.

The food was exceptional, and our guests couldn’t stop raving about it. Grand Sapphire truly made our special day unforgettable. I am immensely grateful for their hard work and dedication. I highly recommend them to anyone looking for a beautiful wedding venue.

Mike A

If this is a “purpose-built hotel” then I’m in the wrong job - compared to here, Premier Inn are five-star. It’s a blinged-up factory on the Croydon Airport Industrial Estate, get your van resprayed next door whilst you check in. You remember seeing the tacky palaces Saddam Hussain used to build and apparently live in? This was designed by the same guy, or possibly the same guy’s dog. If you like acres of mirrors and marble instead of actual decor then you’ll love this place. Then you get to try what was probably originally conceived as a cell for one of Mr H’s “guests”, your room with a view of all the air conditioning plant… and more factories.||No restaurant, evening meal is room service only from a woeful menu if you’re not keen on Indian takeaways (it really is a plated Indian takeaway). If you’re already using the tiny desk to work at (and you will be as there’s nothing else to do here) then you’ve nowhere to eat your takeaway. No hanging space, no drawers, no shelves in the shower room… that tiny desk is massively overworked and you’re living straight out of your suitcase. On the plus side, it is all clean and the bed is really rather good. But why isn’t the bedside light operated by the bedside light switch? The bedside light is switched from next to the door, the bedside light switch does the main room lights. Obviously that’s way around you want it, isn’t it?||Breakfast? It’s heavily advertised as Complementary, which is just as well - having done it once there’s no way I’d pay for it twice. Imagine a large function room (mirrored walls, marble floors, ornate ceilings) with six huge tables, clearly designed to seat twelve with plenty of elbow room. Now add three people, a standard domestic kettle, some sachets of coffee, some cups, apple juice that looks and tastes more like a medical specimen, and some plates of what might be samosas, definitely boiled sausages, fried eggs and beans: welcome to your cosy breakfast. Feel free to have a game of croquet on the table, there’s plenty of room.||Fortunately my sentence is only for two nights and I’ll be going elsewhere for real food for my second night, even if I have to dig a tunnel.

Farhaan Gaffar

My family recently had the pleasure of planning my brother's wedding at Grand Sapphire Banqueting Suite, and I can’t praise this venue enough. From the very beginning, working with the owners to arrange every detail was a seamless experience. Their professionalism and genuine care for our vision truly set the tone for what was to be an unforgettable day.

As we moved closer to the big day, the management team stepped in with incredible attention to detail, ensuring everything was executed perfectly. The staff on the day were nothing short of exceptional, going above and beyond to accommodate our needs and make sure that everything ran smoothly.

And the food—absolutely divine! Every dish was beautifully presented and tasted even better than it looked. Our guests couldn’t stop raving about how delicious the meal was. The chefs outdid themselves, and it really added to the celebratory atmosphere.

Overall, Grand Sapphire delivered on every promise, making my brother’s wedding a magical and stress-free experience. We couldn’t have asked for a better venue, and I would highly recommend them to anyone looking to host a special event. All of our guests left with smiles on their faces, and we have Grand Sapphire to thank for that!